Are your products really new or are they remanufactured.?
All products with the word "NEW" in front of them are brand new item's, those without are remanufactured. We do sell a lot of remanufactured products, and all that means is they were "New" items returned to the store because they didn't work or had a problem of some kind, something that rarely happens to remanufactured products. they are then checked over and replace any parts that are not working, tested, something they don't do to new items, and re sold as remanufactured items. What this means is you get a basicly brand new product at a fraction of the cost of a "New" item.
I personally buy all my stuff remanufactured, and have never had a problem of any kind. Also many of the products come with a warranty!